Conditions of Use

Q:How do I order virtual item?

A:On the main page, choose your game from the game list on the left. Once you have select your product and check out, you will then be forwarding to the corresponding payment site to make the payment.

Q:How can I receive my order?

A:Delivery method varies depending on the game. Occasionally, you may need to take additional step on your end. If you are not clear about the delivery process, you can find the information under the product description page of the product you plan to order. You can also ask our 24 hours live support regarding to delivery procedures.

Q:How long does delivery take normally?

A:Each game has its own standard turn around depending on current stock and market condition. Most orders are delivered between 30 minutes to 1 hour. Please contact live support after order placed to complete your delivery. If live support is not available, leave us a message and we will get back to you shortly.

Q:What kind of payment do you accept please and how to pay by credit card directly?

A:We accept PayPal, Credit Card through PayPal, Moneybookers(Skrill), PaySafe Card through Skrill, Bitcoin and Western Union. Please contact live chat if you want to pay by the last two methods. If you don't have PayPal account, you can select check out with PayPal by using your Credit Card.

Q:How can I be sure that my credit/debit card information is secure?

A:We use Paypal to process all credit cards because it is safer for us and for you. Paypal employs industry-leading software to ensure the privacy of each transaction. In addition to that, Paypal never provides us with your card number; they give us only the payment, and the information we need to complete the order. Your security is important to us. If we ever suspect that an order may be fraudulent we put the order on hold until we can call you to confirm it.

Q:What methods of verification are available to me?

A:Most orders are automatically verified through phone verification and MaxMind fraud detection system. In some cases, we may ask you to submit additional information to complete a manual review.

Q:Is this legal?

A:We provide a service to the on-line community. We know our customers do not have the time or desire to accumulate the wealth needed to compete in today's games. Therefore, we sell our 'time' to you. In other words, our stance is that we are not actually selling an item but the time it takes for us to acquire that item. There is nothing illegal about that and there are no laws restricting this practice!